Why does the watch face disappear or not stay on for long?Updated 3 months ago

To make the watch face stay active properly, you need to follow the YouTube video tutorial included in the QR code guide. When the setup is done correctly the watch face can remain active for up to one hour. After that every time you raise your wrist or tap the screen it refreshes and appears again without problems. So in most cases if the watch face is not staying on as expected it means the setup steps from the tutorial have not been followed correctly. If needed, our support team can help you step by step.